Shipping policy
Domestic Shipping Policy
Shipment processing time
All orders are processed within 2–3 business days of receipt. Orders are not processed or shipped from Friday, 12 pm EST, through Sunday, or on holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. If your shipment experiences a significant delay, we will contact you via email or phone.
Shipping rates and delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
USPS Ground Advantage
2 - 5 Business Days
4 oz $5.25
8 oz $6.00
12 oz $6.75
USPS Ground Advantage® service is an affordable and reliable way to send packages inside the U.S.
- Ship to all 50 states, U.S. military bases, territories, possessions, and Freely Associated States.
*Free shipping on orders through Printify
No Overnight delivery is available
Shipment to P.O. boxes or APO/FPO addresses
Urban Nurse Creations ships to addresses within the US, US Territories, and APO/FPO/DPO addresses.
Shipment Confirmation and Order Tracking
You will receive a Shipment Confirmation email with your tracking number once your order has shipped. The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
Urban Nurse Creations is not responsible for customs and taxes on your order. All fees imposed during or after shipping are the customer’s responsibility (including tariffs, taxes, and other costs).
Damages
Urban Nurse Creations is not liable for any products damaged or lost during shipping. If you received damaged order, please file a claim with the shipment carrier. Save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside the continental US.
Incorrect Shipping Addresses and Refused Delivery
We make every attempt to validate the shipping address provided at checkout to ensure it’s recognized as a valid address by the USPS. If we cannot validate the address, we will try to contact the customer to provide an updated address. If we cannot update the address, the order will be canceled and refunded.
Urban Nurse Creations will not be held responsible if the customer provides the wrong shipping address and we cannot recover the package.
Missing or Stolen Shipments
If you didn't receive your order, but the shipping carrier has reported that it was delivered, please let us know as soon as possible: Or alert us at urbannursecreations@gmail.com
We will file a claim with the shipping carrier. Local law enforcement will be involved. We will replace or refund your order when the investigation is complete. Allow up to 21 days for the investigations.